A woman sitting in front of several cardboard boxes looking inquisitive.

Questions to Ask Your Movers

Moving is stressful. In fact, moving is ranked as highly stressful according to the “Life Change Index.” Some physicians even put it as a top three stressor after death and divorce. Fear of the unknown is part of the root cause of this stress. That’s why it is important to ask questions when planning for your move – especially questions for the team that will be moving your precious possessions.


Knowing the right questions to ask moving companies before committing to one is the best way to avoid stressful surprises on moving day. Asking smart questions can not only help you find the right moving company for your needs but could also remove some unnecessary stress.

Ask for References

Do your homework before you hire a moving team to take your possessions across town or across the country. Look on sites such as Angie’s List, the Better Business Bureau, and Yelp to see what people are saying about the companies you are researching. In addition to doing an online search, ask for references from past clients that live in your area.


Ask for an Estimate

Getting an in-home estimate will not only give you a chance to meet and get to know the moving team that you will be working with but also give you an idea of the cost. Having a moving specialist come to your house and walk through each room can take some of the stress away from thinking about the enormity of the process. Remember that movers do this all the time and they know some pretty handy tips that can make things go smoothly on moving day.

Inquire About Licensing and Liability

One sure fire way to make sure that you are covered in the case of an accident, damage to your items, or injury to a worker, is to ask about licensing and liability insurance. All professional interstate moving companies should have a license number issued by the United States Department of Transportation. You can check their license number and complaint history here. Your moving team should also be insured in case of a mishap during relocation.

A photograph of a post-it note reading, "Don't Forget!"

Get Information About Packing Services

If you are overwhelmed with the prospect of decluttering, packing, and then unpacking all of your belongings, it might be a good idea to find out if the companies you are researching have packing and unpacking services as an option. Whether you need a single room, an apartment, or entire house packed and unpacked, our team at Mastodon can handle it. We can quickly and efficiently pack up so you can devote your time elsewhere.

Ask About the Long Distance Moves

Many homeowners who move long distance are pleasantly surprised to find that, with Mastodon Moving, the team who packed you up in one state is the same team who will unload in your new home. That means we know what’s in the trucks and have already worked with the homeowners at one end. It takes some of the stress off when starting the unloading process.

Learn About the Trucks

Not many homeowners facing a move think to ask about the condition of the trucks. At Mastodon Moving, our trucks are regularly maintained and cleaned out so that your furnishings are in a well-washed location during the trip. In addition, we launder the moving blankets and straps to ensure that your furnishings are kept clean. We mean it when we say that we take care of even the smallest details!

Storage Options

On occasion, homeowners find that they need to temporarily store items during the course of selling their home – before a move is even scheduled. A realtor may recommend that your home is cleared of large furnishings and/or personal items so that it can be staged to sell. Storing your items in our high-security storage can help in the weeks and months before your actual move.

Are you planning a move? Use these questions to help you choose a moving company that will relieve some of your stress. At Mastodon Moving we have been doing this for years. We can help you at each step of the process. Call us at 774-421-9004, or fill out a contact form on our website.

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